Information For Readers
JFOS is an OPEN-ACCESS journal that is free for readers. No subscription fees are requested for accessing all published full-text articles.
We encourage readers to sign up for the publishing notification service for this journal. Use the Register link at the top of the Home Page for the journal.
The registration will result in the reader receiving Newsletters by email for the new issues of the journal. This list also allows the journal to claim a certain level of support or readership.
Comments and Complaints
Readers who have concerns or complaints about published papers should initially contact the corresponding author to attempt direct resolution before reaching out to the Editorial Team (Contacts).
In instances where contacting the authors is not feasible, if authors are unresponsive, or if concerns remain unresolved, the Editorial Team may be contacted. They will collaborate with the complainant, author/s, and Editors-in-Chief or Editorial Board members to investigate, address, or resolve any concerns or complaints.
Complaints, comments, or update requests related to scholarly validity, ethical or legal aspects of the paper, or its review process will be thoroughly investigated as necessary, with final approval by the Editor-in-Chief for update requests pertaining to published papers. For ethical concerns, decisions are made by the Editor-in-Chief or Editorial Board members, with support from the Editorial Team to uphold core principles of publication ethics as outlined by COPE (COPE Guidelines). Other individuals and institutions may be consulted as needed, including academic authorities or experts in the field, with legal counsel sought if the complaint involves legal implications.
Personal comments or criticisms will not be entertained, and all complaints, including anonymous ones, will be investigated. Complainants may request that their complaint be handled confidentially, and the Editorial Office, Editors-in-Chief, or other Editorial Board members will endeavor to do so as appropriate and in line with internal procedures.
Decisions regarding Corrections, Comments and Replies, Expressions of Concern, or Retractions resulting from an investigation are made by Editors-in-Chief or Editorial Board members and communicated to authors. Updates must adhere to our policy on Updating Published Papers.
If a complaint is deemed unsubstantiated, further communication will only be considered upon presentation of additional information evidencing concerns. Complainants may not receive updates on the status of an investigation until a final decision is reached, though they will be notified if an update is published. The Editorial Team is not obligated to provide further detail, and communication may cease if it is deemed discourteous or disrespectful. Readers with complaints or concerns should understand that investigations take time to conduct.
When raising concerns with the Editorial Office, please use the contact details provided in the Contact Section, along with details about the paper, the complaint, its scholarly, scientific, or academic validity, a summary of the main points and any other issues, details of any prior correspondence with the authors, and a statement clarifying any actual, potential, or perceived conflicts of interest.
Please, see the journal's Privacy Statement, which assures readers that their name and email address will not be used for other purposes.
