Privacy Statement

This website and publishing platforms are provided by Open Journal Systems, part of the PKP Publishing Services Network. PKP Publishing Services adheres to all relevant SFU policies related to data privacy, including compliance with the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA).

**EU General Data Protection Regulation (GDPR)**: For PKP Publishing Services clients who need information on complying with the EU GDPR, please refer to PKP’s GDPR Guidebook for PKP Users.

PKP Services has taken the necessary steps to address its regulatory requirements, such as those imposed by the General Data Protection Regulation (EU 2016/679), Article 28, where customer data includes the personal data of residents of the European Union. PKP Services is committed to:

- Delivering only the services specified and mutually agreed upon in this contract, along with any additional services confirmed in writing by both parties.

- Ensuring all PKP Services staff, data service providers, and data subcontractors adhere to confidentiality commitments through signed agreements.

- Applying suitable technical and organizational security measures to safeguard customer data against accidental loss, theft, destruction, or damage within the systems and processes used to deliver the services.

- Mandating that its data service providers and data subcontractors implement adequate technical and organizational security measures to protect customer data.

- Supporting the customer, to the greatest extent possible, in fulfilling any legal responsibilities to respond to requests from individuals exercising their rights when their personal data is controlled by the customer.

- Notifying the customer of any known security incidents that could impact customer data within 24 hours of detecting the incident, particularly if the incident could lead to a data breach posing a significant risk of harm to individuals.

- Erasing and permanently deleting any data stored on its systems or servers upon the termination of this contract, except for residual copies of customer data that may temporarily remain in PKP Services’s backups. If the customer requests a copy of such data before termination, and if the services provided permit the retrieval of such data, PKP Services will make reasonable efforts to supply the customer with a copy, subject to the customer’s payment of any reasonable fees quoted by PKP Services in relation to the customer’s request.

For any further information please consult https://pkp.sfu.ca/privacy-policy/.